Frequently Asked Questions
Quick answers about service, pricing, booking, and what to expect from TempZone HVAC.
5.0 Google Rating
Licensed & Insured
Fast Response
Booking & Pricing
How do I know if I should repair or replace my system?
Factors like system age (often 10–15+ years), frequent repairs, and rising energy bills can indicate it may be more cost-effective to replace your equipment. We’ll always provide honest recommendations based on your situation and budget.
How much does furnace repair cost in Ottawa?
Furnace repair costs vary depending on the issue. We provide diagnostics and upfront pricing before any work begins.
Should I repair or replace my furnace?
If your furnace is over 15 years old or requires frequent repairs, replacement may be more cost-effective long term.
What is included in HVAC maintenance?
Maintenance includes safety checks, cleaning, airflow testing, electrical inspection, combustion analysis, and filter replacement.
Do you provide HVAC inspections for home buyers or sellers?
Yes—we offer HVAC inspections for real-estate transactions.
Do you service gas fireplaces?
Yes—gas fireplace inspection, cleaning, and repair services are available.
How do I book HVAC service in Ottawa?
You can call us directly or book online in under a minute through our website.
Emergency Service
Do you offer emergency HVAC service?
Yes. We provide 24/7 emergency support for no-heat and no-cool situations. If your system fails, call us any time for guidance and rapid dispatch.
Do you provide same-day HVAC service in Ottawa?
Yes—same-day HVAC service is available across Ottawa and surrounding areas for no-heat, no-cooling, and urgent system failures.
Do you offer emergency furnace repair in Ottawa?
Yes—we provide emergency furnace repair and no-heat service across Ottawa.
What should I do if my HVAC system keeps shutting off?
This could be due to overheating, electrical faults, clogged filters, or sensor problems. Call us for a diagnostic.
How fast can you respond to no-heat calls in winter?
Emergency calls are prioritized, and we aim for same-day response whenever possible.
Heating & Furnaces
How often should I service my furnace or AC?
We recommend servicing your furnace and air conditioner at least once a year. Regular maintenance improves efficiency, reduces the risk of unexpected breakdowns, and helps extend the life of your equipment.
Can smart thermostats really save money?
Yes. Smart thermostats can optimize your heating and cooling schedules, reduce wasted energy, and often lead to noticeable savings on your utility bills.
Do you install energy-efficient furnaces and heat pumps?
Yes. We install high-efficiency furnaces and cold-climate heat pumps designed for Ottawa winters.
How long does an HVAC system last in Ontario?
Furnaces typically last 15–20 years, AC systems 12–15 years, and heat pumps 12–18 years with regular maintenance.
Why is my furnace blowing cold air?
Common causes include dirty filters, ignition problems, thermostat settings, limit switch faults, or airflow restrictions.
What size furnace or air conditioner do I need?
Proper sizing requires a heat-loss and heat-gain calculation based on your home’s layout, insulation, and windows.
How long does a furnace or AC installation take?
Most installations are completed in one day, depending on system complexity.
Do you install garage heaters in Ottawa?
Yes—unit heater installation for garages and workshops is available.
Cooling & Heat Pumps
Are your HVAC technicians licensed and insured in Ontario?
Yes. Our HVAC technicians are fully licensed, insured, and trained to meet Ontario safety and TSSA standards.
Are heat pumps effective in cold Ottawa winters?
Modern cold-climate heat pumps work efficiently even in sub-zero temperatures when properly sized and installed.
Why is my air conditioner not cooling properly?
Low refrigerant, dirty coils, blocked airflow, compressor issues, or electrical faults can reduce cooling performance.
Do you service ductless mini-split systems?
Yes—we install, repair, and maintain ductless mini-split systems throughout Ottawa.
Do you help with government rebates in Ontario?
Yes—we assist with paperwork for energy-efficiency rebates for heat pumps and high-efficiency upgrades.
What is an HRV or ERV system?
HRVs and ERVs improve indoor air quality by bringing in fresh air while retaining heat or cooling.
Why is my HVAC system making loud noises?
Unusual sounds may indicate loose parts, failing motors, airflow problems, or burner issues.
Is upgrading to a high-efficiency HVAC system worth it?
Yes—high-efficiency systems can lower utility bills and improve comfort.
What’s the difference between ducted and ductless heat pumps?
Ducted systems use existing ductwork; ductless systems heat individual zones.
Maintenance
Do you install smart thermostats?
Yes—smart thermostat installation improves comfort and energy efficiency.
Do you offer preventative maintenance plans?
Yes—maintenance plans help prevent breakdowns and provide priority service.
Why is my energy bill suddenly higher?
Higher bills can result from dirty filters, aging equipment, duct leaks, or thermostat changes.
Services & Coverage
What areas do you service?
We serve Ottawa, Kanata, Barrhaven, Orleans, Stittsville, Arnprior, Embrun, Russell, Nepean, Gloucester, Manotick and many other surrounding communities.
What HVAC services do you offer in Ottawa?
We provide full-service HVAC in Ottawa, including furnace repair and installation, air conditioning service, heat pumps, water heaters, ductwork, indoor air quality systems, and emergency repairs.
Do you provide HVAC service for condos and apartments?
Yes—we service residential homes, condos, townhomes, and apartment buildings.
Do you offer commercial HVAC service in Ottawa?
Yes—commercial HVAC services include rooftop units, restaurants, offices, warehouses, and preventative maintenance plans.
Can you replace rental water heaters with owned units?
Yes—we help homeowners switch from rental water heaters to owned tank or tankless systems.
What brands of HVAC equipment do you service?
We service most major furnace, AC, and heat pump brands.
Can you install zoning systems?
Yes—HVAC zoning systems allow different areas of your home to be heated or cooled independently.
Is duct cleaning part of HVAC service?
We coordinate duct cleaning services and can assess whether it’s needed.
Do you provide HVAC service for renovations or new builds?
Yes—system design and installation for renovations and construction projects are offered.